Terms and Conditions

Returns Policy

To claim under warranty, the complete unit or part should be returned, at the claimant’s expense, to Martin Lishman Ltd with a written explanation of the problem. Should there prove to be a defect or malfunction caused by faulty parts or workmanship, it will be repaired or replaced and returned to the claimant without charge. If a warranty claim is rejected, the cost of replacement or repair will be notified to the claimant before any work is carried out.

Any warranty claim will automatically be invalidated if the unit has been modified or internally tampered with in any way. The manufacturers will not cover under warranty damage or faults occurring to the unit which have been caused by inappropriate use or by use not in accordance with the operating instructions for the unit.

Under no circumstances will Martin Lishman Ltd re-imburse any costs associated with a warranty claim if these costs have been incurred without agreement in advance.

Under the terms of warranty for the unit under no circumstances will liability exceed the cost of replacement or repair. The manufacturers and Martin Lishman Ltd will not be liable for any consequential or indirect loss suffered by purchasers or users of the unit, whether this loss arises from correct or incorrect use, defect or malfunction caused by faulty parts or workmanship or in any other way. Non-exhaustive illustrations of consequential or indirect loss are loss of profits, loss of contracts and damage to property.

Privacy Policy (GDPR)

GDPR Compliance Officer

Carol Lishman

Email: carol@martinlishman.com

Phone: 01778 426600

Cookies

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To learn more about cookies and how to manage them, visit AboutCookies.org.

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Modern Slavery Act 2015

Section 54 of the Modern Slavery Act 2015 requires certain organisations to develop a slavery and human trafficking statement each year. Although Martin Lishman Ltd understands and fully recognises the importance of the Modern Slavery Act we do not qualify for having to comply with an annual statement of our Anti-Slavery and Human Trafficking Policy.

However we consider it an important issue and we are committed to upholding these values and ensuring that to the best of our knowledge and ability acts of modern slavery and human trafficking are not present in our own operations or those of our suppliers, contractors or business partners.

As an organisation we are committed to acting ethically and with integrity in all our business relationships and to encourage awareness in our staff and business contacts to report any breach of the Modern Slavery Act 2015 or any concerns to their line manager or a director of the company.

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